This Privacy Policy describes how Huberway LLC ("Company", "we", "us", or "our") collects, uses, and protects personal data in connection with the use of Hoostio (the “Service”), available at hoostio.com.
Huberway LLC is a limited liability company registered in the State of Wyoming, United States, with registered address at 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801.
1. Information We Collect
We may collect the following categories of personal data:
- Account information: name, email address, phone number, restaurant or business details.
- Communication data: messages, call metadata, and booking requests processed through WhatsApp, voice, or other supported channels.
- Technical data: IP address, device type, browser, operating system, and usage logs.
- Billing information: subscription status and transaction metadata (payments are processed by third-party providers).
2. How We Use Personal Data
We process personal data for the following purposes:
- To provide and operate the Hoostio service.
- To manage bookings, customer interactions, and automation rules configured by our users.
- To improve system performance, reliability, and user experience.
- To communicate service updates, security notices, or support messages.
- To comply with legal obligations and enforce our Terms & Conditions.
3. Legal Basis for Processing (GDPR)
For users located in the European Economic Area (EEA), we process personal data under the following legal bases:
- Performance of a contract.
- Legitimate interests related to service improvement.
- User consent, where required.
- Compliance with legal obligations.
4. Cookies & Tracking
Hoostio uses cookies and similar technologies to ensure core functionality, enhance user experience, and analyze usage. Marketing and analytics cookies are optional and can be managed through our Cookie Preferences banner.
For more information, please review our Cookie Policy.
5. Data Sharing
We do not sell personal data. Data may be shared only with:
- Trusted service providers (hosting, analytics, messaging APIs) strictly for service delivery.
- Legal authorities if required by law or to protect our rights.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
8. User Rights
Depending on your location, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data, as well as the right to data portability.
Requests can be submitted by contacting us using the details below.
9. AI & Automated Processing
Hoostio provides AI-assisted automation tools. Automated responses and actions are configured by users and may require human review. Huberway LLC does not guarantee the accuracy or suitability of AI outputs for legal, medical, or financial decisions.
10. Contact Information
If you have questions about this Privacy Policy or our data practices, you may contact us at:
Huberway LLC
1309 Coffeen Avenue STE 1200
Sheridan, WY 82801
United States
